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Case study: Comprehensive Service Desk solution for HF


 

Nichols Group is a consultancy specialising in large-scale, strategic change initiatives, particularly in areas like environment, regeneration, transport, and technology.

Requirement

Nichols Group had begun transforming the business using Cloud technologies. The organisation wanted a partner to define and deliver a Workspace Transformation project to boost productivity, improve the user experience, and increase efficiency through a scalable, accessible and secure SaaS based platform.

Solution

    • Provision of a Workspace Advisory Service
    • Autonomous Cloud for Microsoft Azure.
    • Citrix Virtual Apps & Desktops for enhanced user experience
    • Microsoft 365 Enterprise Adoption
    • Delivery of a Complete Transformation Journey
    • Ensured Automation at its core for optimised Cloud environment

Outcomes

    • Developed a Comprehensive Strategy for digital transformation.
    • Enabled Scalable Technology Consumption via a SaaS-based model.
    • Enhanced User Experience across PC and Mac.
    • Enhanced Collaboration without security risks.
    • Ensured a Smooth Transition to new systems.
    • Increased Efficiency with automation at its core.

 

 

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*This case study relates to work delivered by Ultima prior to the formation of Trustmarque Ultima

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