New Trustmarque Ultima announce their new brand at Fusion 2026

Data, Automation & AI

 

IA-Connect

Transform productivity through IA-Connect.

From archaic, standalone legacy applications to systems that are integral to cross-functional business processes, IA-Connect empowers you to automate what was once considered impossible.

Automate your repeatable business processes regardless of their complexity or the age and location of the apps concerned.

Using intelligent automation that blends AI, APIs, and patented NextGen robotic process automation (RPA), IA-Connect reduces human error, helps reduce costs, and creates room for innovation and growth by releasing staff from the repetitive and mundane.

IA-Connect

Capable and compatible

In the Cloud, on-premises, in Citrix and Remote Desktop, or locally, IA-Connect is one of the world’s leading automation products, working wherever your applications are.

Automate applications in complex environments with feature parity comparable to typical local systems and no installable agents required.

With no reliance on fragile screen-scraping techniques, IA-Connect ensures high-speed, robust automation even in sophisticated, virtualised settings.

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IA-Connect

Why IA-Connect?

IA-Connect is built for fast-moving organisations being held back by the complexity, age, or build of the systems they rely on. Leave behind hours of meaningless manual process and realise a new, highly productive, cost effective way of working. Reduce errors, increase consistency, boost employee and customer experience.

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Create a unbroken digital ecosystem

Automate and orchestrate applications anywhere, both old and new. In the cloud. On-premises. Citrix, Remote Desktop, or local, API-driven, or old-school mainframes, all thanks to patented technology.

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Intuitive, app-centric automation

IA-Connect simplifies complex integrations, with over 900 pre-built automation actions across many common applications. We cover ITSM tools like ServiceNow, as well as M365, SAP, IBM mainframes, Java, web portals, plus many more.

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Demonstrable results, fast

Automate data flows between popular platforms, out of the box, for rapid ROI. Use with Power Automate, Logic Apps, or Blue Prism, or make use of our extensive REST API and PowerShell modules.

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IA-Connect FAQs

What is IA-Connect?
IA-Connect is a secure, enterprise-ready Robotic Process Automation (RPA) solution designed specifically for virtual environments, including Citrix, Microsoft RDS, and VDI. It allows organisations to automate processes without compromising performance, scalability, or security.
How does IA-Connect work with Citrix and RDS?
IA-Connect integrates directly with Citrix, RDS, and other virtual desktop infrastructures, providing direct connections rather than relying on unreliable image-recognition methods. This makes automation more consistent, faster, and easier to deploy across complex environments.
What makes IA-Connect different from other RPA solutions?
Unlike traditional RPA platforms that struggle in Citrix or virtual desktop environments, IA-Connect was purpose-built for these conditions. It ensures secure connections, minimal latency, and enterprise-grade scalability — making it a more reliable option for organisations with complex IT landscapes.
Is IA-Connect secure?
Yes. Security is at the core of IA-Connect. It uses a patented connection method that removes the need for screen scraping or insecure workarounds, ensuring compliance with enterprise IT security policies.
Who should use IA-Connect?
IA Connect is ideal for organisations that:
  • Run applications in Citrix, RDS, or VDI environments.
  • Struggle with traditional RPA tools due to compatibility or reliability issues.
  • Need secure, scalable automation that integrates seamlessly into enterprise IT.
How can I see IA-Connect in action?
You can request a live demo directly through Ultima. A solutions expert will show you how IA-Connect works in your environment and highlight the automation benefits it can deliver.
Does IA Connect integrate with ambient AI tools like Dragon Copilot?
Yes, IA‑Connect can route structured outputs from Dragon Copilot into clinical and administrative systems, even in non‑API environments.

Ready to automate applications in complex environments?

Chat with our team